Support Tickets

  • Status Closed
  • Percent Complete
    100%
  • Severity Critical
  • Due in Version Bug Report
  • Votes 1
Attached to Project: Support Tickets
Opened by Mike Felker - 06.12.2018
Last edited by Jayce Young - 06.12.2018

FS#94 - Trying to run the engine in 32 or 64 bit engine crashes

I cannot tun the engine. Double clicking on either the 32 or 64 bit engine editor crashes to windows.

What must I do to be able to run Skyline?

Mike

Closed by  Jayce Young
06.12.2018 15:10
Reason for closing:  Fixed
Additional comments about closing:  

Fixed!

Admin
Jayce Young commented on 06.12.2018 11:09

Please upload the Skyline.log and the Skyline_TechSupport.txt file and we can go from there :)

Mike Felker commented on 06.12.2018 13:57

I've attached the 32 bit and 64 bit logs.

Mike

Mike Felker commented on 06.12.2018 13:58

have to make one per file

Mike Felker commented on 06.12.2018 13:58

32 bit

Mike Felker commented on 06.12.2018 13:59

32 bit tech support file

Admin
Jayce Young commented on 06.12.2018 14:06

Please replace these folders and directories:

Please place the TimeOfDaySky folder in the "Data/System/Environment" folder and allow to overwrite:

Then take the contents of the second zip and overwrite in "Data/System/System_Resource"

Finally please remove the "SkylineResources.cfg" and "SkylineMaterialResources.cfg" from the "Data\Resource" folder.

Lets see how this goes and then move on from there :)

Hope your keeping well!

Admin
Jayce Young commented on 06.12.2018 14:08

other file

Admin
Jayce Young commented on 06.12.2018 14:09

A new update will be up online before or after christmas as it seems to be needing an update out there now :)

Mike Felker commented on 06.12.2018 14:50

That seems to have fixed it.

Thanks.

Mike

Admin
Jayce Young commented on 06.12.2018 15:10

Pleased to hear this :)

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