Support Tickets

IDDue In VersionSummarySeverityStatusProgressOpened byOpenedLast Edited
99Bug ReportThe game engine crash everytimeCriticalNew
0%
Coppens Remy19.07.2020 Ticket Description

Hello,

I’m desperate because the engine crashes all the time for anything.
I tried with the renderer ‘DirectX’ and ‘OpenGL’ it’s the same.

Eg. I’m looking in the ‘SkyGraph Editor’ part, I’m just browsing categories and all of a sudden crash, no error message (one eg. in video).

Another example, I select a ‘game object’ (Widgets / Geometry shapes n Physic / Physics - Stack sphere) and directly the crash engine (see video).
If I put a wrong command in a script, the engine crashes ...

I have no problem with the other apps I use so the problem is not with my PC.

I have reinstalled Skyline Game Engine several times (uninstalled before) but it’s always the same.
I like this engine and I want to use it but currently impossible.

Please help me!

Video here: https://youtu.be/HPik6PqTF9o

Best Regards,
Remy

97Bug ReportCrashCriticalProcessing
0%
1Kenneth Andersen08.02.201908.02.2019 Ticket Description

Hey aurasoft skyline

I’ve downloaded (Skyline Editor - Lite.) And it keeps crashing. When I made a 3 person and I want to root in the pc controller properties (pc offset) the program crashes (crash)

It just goes down sometimes when I do something else ... it’s the 1.0 version I have of (little edition)

Sincerely. Kenneth Andersen

ps. If I have to buy the pro edition and do something serious,

     things should work.
96Bug ReportGame templates issuesHighNew
0%
2SpiderMack18.01.201908.02.2019 Ticket Description

1 ) TP Camera Collision
The camera does not move, mouse can only rotate camera up and down.
Character not visible behind models, camera does nothing.

95Bug ReportAction editor bugsHigh1New
0%
1SpiderMack18.01.201908.02.2019 Ticket Description

Window 7

1) click on “left arrow” to remove a script from some object opens a window
2) nothing selected and click on “left arrow” crashes editor

86Bug Reportentity.getWorldOrientation() - Not working with spawned...HighProcessing
10%
2planetX03.05.201818.12.2018 Ticket Description

This function only works with entities present in the editor. If the entity is spawned by script, it doesn’t get the quaternion values. Always get (1,0,0,0)

84Bug ReportNavmesh rotation issuesLowProcessing
10%
1SpiderMack14.04.201808.02.2019 Ticket Description

It’s a little better; but there is still notable rotation issues with navmesh when the character start a new destination.
Rotation stabilizes after some second, but rotation should be controled and smooth.

A rotation speed should also be available as Navmesh parameter to control how fast a character would turn.

83Bug ReportFeature Request - Asset Manager point to project locati...LowRequires testing
0%
2SpiderMack14.04.201818.04.2018 Ticket Description

You load a project the Asset Manager points to Skyline installation.

When you load an existing project, the Asset Manager should always point to the new project folder structure and location.

81Bug ReportStop the ability to readd an action that is already app...HighNew
0%
Jayce Young05.04.2018 Ticket Description

Skyline lets you add 2 or more actions of the same name to the entity but does not support adding multiple same actions.
It can then cause unforseen things to happen like scene load issues.

We need skyline to not let you add any more actions of the same name to an entity and display a message box when you do.

74Bug ReportMesh Merger bugsLowNew
0%
SpiderMack16.03.2018 Ticket Description

It’s a great tool for optimization.

But when two models are merged , the resulting model doesn’t look like the two combined and the texture does not look the same.

https://s18.postimg.org/ckr1x14ah/skylinemeshmerger.jpg

And merged meshes doesn’t keep their relative offset when merged

https://s18.postimg.org/iyg50h43d/skylinemeshmergerbu.jpg

73Bug ReportSun light reset bugLowNew
0%
SpiderMack16.03.2018 Ticket Description

How to reproduce the bug :
1) Under Light tools Change the sun light to a color.
2) Under render settings and ambient lighting, if you change Brightness it will reset the previous sun light color

68Bug ReportNavBot bug when turningLowNew
0%
SpiderMack16.03.2018 Ticket Description

The new Navbot using navmesh example works when you click somewhere it goes to the position.

But when it turns it’s very buggy turning into all directions at same time and it stabilizes after some frames.

60Bug ReportMaterial Editor - No object selectedHighCompleted
0%
epsilonion01.03.2018 Ticket Description

trying to replicate Karma’s error’s with changing colours on presets and well I get a strange one.

Placed a GO object in the scene, changed the textures and saved as preset.
deleted the object from the scene and placed the same GO object in the scene.
RMB material editor when object is selected and get no object selected error message.

Video attached

Seems to have sorted itself out and is working again.. hmm

59Bug ReportMaterial Editor - Material FilteringMediumCompleted
0%
epsilonion28.02.2018 Ticket Description

When messing around trying to break things I came accross Material Filtering and setting it to BILINEAR or any other option gives the following result in the console.

nUpdating Sampler Blocks Error: Invalid Texture.
Texture [ ] is not part of the resources.

57Bug ReportMesh merger crashMediumNew
0%
3epsilonion21.02.201821.02.2018 Ticket Description

See video

49Bug ReportTranslation Utility does not open under the editors men...MediumNew
0%
epsilonion19.02.2018 Ticket Description

Translation Utility does not open under the editors menu but you can open it when you have a mesh sleceted and click it in the main editor screen settings thingy where the snap to grid options are.

47Bug ReportGUI Editor - libRocket vcustom barMediumNew
0%
epsilonion18.02.2018 Ticket Description

GUI Editor - libRocket vcustom bar shows after exiting the GUI editor

Picture in the link

40Bug ReportSpline Paths - Rotational speedLowNew
0%
epsilonion16.02.2018 Ticket Description

Rotational speed does not seem to make a difference when set to 25 normal and 25 rotational.

39Bug ReportSpline Path Editor - When selcting the gizmo on one of ...LowNew
0%
epsilonion16.02.2018 Ticket Description

Spline Path Editor - When selecting the gizmo on one of the axis it also selects the object beneath this can also make you move the object below the gizmo if not careful

YouTube Video Here

38Bug ReportSpline Path Editor - Can Not change line colourLowNew
0%
epsilonion16.02.2018 Ticket Description

Spline Path Editor - Can Not change line colour

When Changing the colour of a line in the Spline Path Editor its just stays black, the nodes are also hard to distinguish from the Path.

35Bug ReportRemaining properties when removing actionsMediumRequires testing
0%
1SpiderMack12.02.201812.02.2018 Ticket Description

Adding sensor volume and trigger volume to some entity.
When they are removed, the properties keep some of their flags.

https://s13.postimg.org/luq45zqdz/skylineflags.jpg

32Bug ReportFBX Animations not working (Blender)MediumDelayed
0%
18SpiderMack11.02.201816.04.2018 Ticket Description

I exported a character from Blender as FBX, it has multiple animations actions recognized in Skyline.

When i try to play those on script, only the “WALK” animation works.

You can find the Blender, exported FBX and script test on zip below
https://ufile.io/kxno0

To test :
-drop the FBX character on a scene
-Add external script from ZIP to character
-Change script variableto : ANIMATION = “WALK”
-Play mode in editor, it works the character “walk” animation is playing.
-Change variable to ANIMATION = “IDLE” -The animation is not playing.

4Bug ReportCan't change capsule rotationMediumNew
0%
Hannah Young07.02.2018 Ticket Description

If you add a capsule rigidbody to some object, you can’t change it’s rotations to fit the object orientation.

s13.postimg.org4nkxemycnskyline_physics.jpg

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